Modern Cardiff Bay 1Bedroom Apartment

Unfortunate booking Positive: I couldn't say anything about the place. I booked but did not stay there. Negative: At the start they were not really responding to requests on the time that we're planning to check in. Made a couple of requests for an earlier check in time but they did not respond to any of it. They were just keen for me to sign the "contract" for the deposit and pay for it which costs more than the overnight stay. Understandable. But, they cancelled the booking the night before the arrival which was very disappointing. It was late that night when they told me to wait for an hour for update but did not update me after an hour. Had to call Booking.com for help which took more than an hour and that made me stay awake to settle things and find another place to stay up to 1am. The cancellation caused me a lot of money because I had to book on the spot in which the prices are doubled already. And booking.com did not compensate me properly. If the reason for their very late cancellation is real, can't really blame them but it was really disappointing and frustrating because they were very late in informing. Everything was too late. They should also compensate if they cancel the booking late because the prices double up. I hope that this won't happen again and that they should learn something. They should feel for their customers.

A Comfortable Weekend with Easy Access to Cardiff and area. Positive: Gated community near Cardiff Bay convenient for the city centre. Good kitchen facilities & ample refrigerator. Underfloor hearing in the bathroom. Comfortable stay. Own parking space. Fresh sea breezes!

Positive: Was great to have free secure parking! The apartment was immaculate and we'll equipped. Only 10 minute walk to Cardiff Bay.

Positive: The apartment was very nice! It's modern and has free parking. The bed is really big and really comfortable. There's all the facilities you could need, the kitchen was a great bonus. There's tea and coffee etc, but make sure you bring your own milk. The host was very responsive, she helped direct us and answered most of our questions. She also helped us with an early checkin and late checkout, which we were super grateful for. Negative: The confirmation said 'gym and pool' but there was no gym or pool. There were a few other things that were a little annoying. The main one being it was like an escape room trying to find the place. The directions don't really make any sense and you have to go back and forth and up and down just to get where you need to be / get through the gates / get the keys / park up / get the permit / and honestly the location is pretty sketchy, but it's close to the harbour, depot and fairly easy to get to town. The outside really doesn't do the inside justice. The apartment is lovely, just maybe not the prettiest of areas. It was a pleasant stay, I would stay again.

VERY GOOD Positive: N/A Negative: Duvet cover needed to be a king size for two people in the bed